Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During high-volume periods, processing times may take slightly longer. If there is a significant delay in shipping your order, our team will contact you via email.

Shipping Rates & Delivery Time

Shipping costs are calculated automatically at checkout based on your delivery location.

Estimated delivery times:

• Saudi Arabia: 2–5 business days

• GCC Countries: 3–7 business days

• International Shipping: 5–10 business days

Delivery times may vary depending on location, customs clearance, and shipping carrier.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. This allows you to monitor the progress of your delivery.

Customs, Duties & Taxes

For international orders, customs duties or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

Delivery Issues

TREVI is not responsible for delays caused by shipping carriers, customs clearance, or incorrect shipping information provided by the customer.

If you experience any issues with your delivery, please contact our support team and we will assist you as soon as possible.